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Mapping local service networks in three domain-specific areas: an exploratory study

In Québec, the health and social services reform of 2005 proclaimed service provider agencies' "duty of collaboration," while attributing the CSSS with major responsibilities for coordinating and steer LSNs. Inter-organizational collaborative bodies were then constructed around the language of service-programs (linking areas of intervention to programs instead of clienteles) and a new geographic distribution of services at the local level. The question henceforth was: how did the CSSS' mandate to institute LSNs affect the already existing inter-organizational collaboration structures and the synergy among actors at the local level? This study is part of a larger research project submitted to the SSHRC that investigates how the introduction of mandated LSNs in Québec has affected pre-existing inter-organizational collaborations and the operations of these networks over time. The current study aims to develop and experiment with data-collection tools to be used for the same purpose in two other regions.


  • Provide a new understanding of how inter-organizational collaboration structures have changed and potentially adapted (or not) over time to the new reality of LSNs
  • Understand the role of legislation and intervention policies in these changes


Lead researcher : 
Oscar Firbank, École de service social, Université de Montréal
Collaborators :
Alex Battaglini, CISSS de Laval
Frédéric Gilbert, Département d'organisation et ressources humaines, UQÀM
Deena White, Département de sociologie, Université de Montréal
Angèle Bilodeau, Département de médecine sociale et préventive, Université de Montréal 
José-Carlos Suárez-Herrera, KEDGE Business School (France)
Manon Boily, CIUSSS du Nord-de-l'Île-de-Montréal
Clip produced for the Inter-regional colloquium of febuary 2016