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Circulation of Behavioural Norms With Nursing Home Residents

What determines the nature of relations between residents and professionals in nursing homes, in particular, residents diagnosed with Alzheimer's or other forms of dementia? In a context of demographic aging, this social and ethical question concerns a growing segment of the population. It is directly related to what is commonly coined "quality of care." This project addresses the question by considering the behavioural norms underpinning the professional-patient relationship and how such norms are produced in the institutions in question. Although recommendations concerning good practice are generally addressed to primary care health practitioners, switching the focus to the organization and the network of interactions of which it is composed, and which extend beyond, should provide a deeper understanding of the relational aspect of care. The project concludes with an analysis of the manner in which behavioural norms addressed to residents diagnosed with dementia circulate in residential institutions, in other words, how they are produced, reproduced, acquired, rejected, modified, and especially, how they shape the resident-professional relationship on a daily basis.  It will encourage reflection on ways to improve these relations. 


  • Map the actors involved at different levels with relationships between primary care professionals and residents
  • Provide a vision of interactions between professionals and residents as part of a network of actors instead of a dyadic relationship
  • Achieve a deeper understanding of the levers orienting efforts to raise quality of care, particularly recognition of attendants' know-how


Lead researcher : 
Baptiste Brossard, stagiaire postdoctoral ARIMA 2014-2016, Université de Montréal
Collaborator : 
Deena White, CRPS InterActions du CIUSSS du Nord-de-l'Île-de-Montréal et Département de sociologie, Université de Montréal